Business phones that just work. One clear price.

Unified communications with desk phones included and one clear price. You get straight to an American expert who can help you right away.

Live Since 2018

Every call our systems have connected since 2018.

Paying too much for telephone service?

Still paying for plain old telephone lines from Frontier, AT&T, Verizon or another phone company? We will save you money. Guaranteed lowest price.

Tell us your phone count, your term and your bill. See your price, your savings and what Zoom, RingCentral and Weave really charge, in 10 seconds. Desk phones, taxes and fees included. No salesperson needed.

Host it yourself. Want to run the PBX on your own server? Buy a licence at partner.avs-voip.com/pricing. Your key and the install image are ready the moment you pay.

Everything your phones should do

One monthly price per phone. Calls, texts and voicemail, uninterrupted.

Desk phones and apps

Desk phones
Included in the price. If one fails, we replace it free.
Desk phone auto provisioning
Plug a phone in and it sets itself up. Paging, intercom, park and pickup keys included.
Web client
Calls, texts and voicemail in any web browser. Nothing to install.
AVS Mobile app (coming soon)
Your office line on your cell. Android is in testing now. iPhone is next.
Paging speakers
Overhead paging for the shop floor or the yard.
Doorbells and custom devices
Door phones, doorbells, gate openers and alarms tied into your phones.

Modern phone system features

Keep your numbers
We move them over for you.
Unlimited US calling
No per-minute charges.
International calling
Call other countries from your business number.
AI receptionist
Callers say the department they want, and the system connects them.
Auto attendant
"Press 1 for sales" menus, business hours and holiday schedules.
Call queues and ring groups
Callers wait in line instead of ringing out.
Day and night switch
Send calls to your after hours greeting from any desk phone.
Call recording
Play back any call for training or records.
Call transcripts and summaries (beta)
Read a call instead of playing it back, with speaker names and a short summary of each one. See it.
Local presence dialing (add-on)
Your outbound calls show a local number for the area you call. $5 a phone a month.
Call reports
See who called, who answered and how long they waited.

Messages, software and support

Voicemail to email
Listen to messages from your inbox.
Shared business texting
Customers text your main number. Anyone on the team answers, and a thread can be handed to a colleague with its history. How it works.
One number for calls, texts and faxes
Call, text and fax from your main business number. One number for all three.
AI CRM (add-on)
The caller's record opens when the phone rings. Calls, texts and AI summaries go to your CRM as they happen. $5 a phone a month.
REST API
Everything runs on one API. Your developers can use it too. What it does.
Fax in and out from your email and the web client
Faxes arrive as PDFs in your email. Sending works from the web client today. Fax only?
Immediate support from real people
24/7/365. A person picks up. Nights, weekends and holidays too.
15 min Backups with proven restore. Your system is backed up every night, with an off-site copy. A full restore to a new server took 15 minutes in our test.

See it in action

The same phone system on your desk, in your web browser and on your cell.

A Yealink T73U desk phone with the Ascentive logo on its screen
Desk phones includedPlug it in and it sets itself up. If one fails, we replace it free.
AVS Mobile
The AVS Mobile dial pad, with a number typed in

Call from your office number on your cell. Customers see the business, not your personal number.

AI on your phones

AI that takes the notes for you

Every recorded call can turn into a transcript and a short summary. It runs on your phone system's own server, so there are no per-minute AI fees. Use it as much as you like.

  • Transcripts with speaker namesWho said what, line by line, with the time of each line.
  • Call summariesPurpose, key points, decisions and follow ups, ready a moment after the call ends.
  • Sensitive numbers removedCard numbers and other sensitive numbers are taken out when the transcript is made.
  • AI receptionistCallers say the department they want, and the system connects them.
  • Help assistantWhoever runs your phones asks how to do something and gets the answer from the product guides.

Transcripts and summaries are in beta. Speech to text makes mistakes, so check the recording before you rely on it.

The web client's call history with one call open: an AI call summary with purpose, key points and follow ups, and the transcript with each speaker's name. A card number in the transcript shows as [PI].
The web client: make and take calls, texts and voicemail in any web browser. Names and numbers in this picture are made up.
Shared texting

Text your business landline. Anyone on the team can answer.

Customers text the same number they call. The thread lands in a shared inbox, so nothing waits for one person to get back to their desk.

Front desk line(248) 555-0142Shared inbox
Text comes in
Patient, 9:12 AMHi, can I move my cleaning to Thursday at 3?
Anyone answers
Maria, front deskThursday at 3 works. You're booked.
PatientThanks. Was I charged twice last month?
Handed to billing with its history
Transferred to Billing, with the whole thread
Dan, billingDan in Billing here. I see it. Your refund goes out today.
Searchable later
Search texts: charged twice1 threadArchive
Fax

Fax in and out from your email and the web client

Faxes arrive in your email as PDFs and show up in the web client. No fax machine, no fax line, no toner.

  • Receive by emailEach fax lands in your inbox as a PDF, ready to save or forward.
  • Send from email or the web clientAttach a PDF and send it to any fax number. Sending works from the web client today.
  • On your phone systemPhone customers fax from the same system as their calls and texts.
No phone system needed

AVS Digital Fax

$15a month per fax number, plus $0.05 a page

Just need fax? Get a fax number on its own. Buy online in a few minutes, with no contract and no salesperson.

  • Faxes to your email as PDFs
  • Send from the web page today, email to fax comes next
  • Real people on the phone 24/7/365
Buy AVS Digital Fax

It works like the online fax services you may know, such as iFax. The difference: when you call us, a real person answers.

Add-ons for busy phone teams

Turn them on for any phone. Add them in the price calculator to see your monthly price.

AI CRM

$5a phone a month

When a call rings, the web client opens the caller's record in your CRM. Each call, voicemail, transcript, summary and text is sent to your CRM as it happens, as a signed webhook. For anything else, your developers can use the API.

Local presence dialing

$5a phone a month

When your team calls out, the caller ID shows a local number for the area being called. People are more likely to answer a local number, so sales and intake teams reach more people. It is Five9-style local presence, on your normal business phones.

Example: your rep in Detroit calls a customer in Grand Rapids. The customer sees a 616 number, not a 313 number.

REST API

Everything runs on one API. Your developers can use it too.

The admin portal, the web client, the AVS Mobile app and the admin app all run on one REST API. It is JSON over HTTPS, on your phone system's own server, at /api/v1.

  • Your call data in your own toolsCall history, recordings, contacts, texts and faxes. Transcripts and summaries too, on plans with AI.
  • Click to call from any appYour phone rings first, then the call goes out.
  • Live call eventsYour software knows the moment a call rings, is answered or ends.
  • Events sent to your CRMWith the AI CRM add-on, signed webhooks send call, voicemail, transcript, summary and text events to your CRM as they happen. The web client opens the caller's record when a call comes in.

Partners: the API reference is in the partner portal docs (partner sign in). The platform admin of a server can also open the interactive reference on the server itself. Want to connect something else? Tell us what.

https://your-server/api/v1JSON over HTTPS
  • GET/cdrCall history
  • GET/recordings/{id}Recordings
  • GET/recordings/{id}/transcriptAI transcripts
  • GET/recordings/{id}/summaryAI summaries
  • GET/contactsContacts
  • POST/sms/sendSend a text
  • POST/fax/sendSend a fax
  • POST/me/dialClick to call
WSwss://your-server/wsLive call events
Webhooks to your CRMCalls, voicemail, transcripts, summaries and texts. Signed, as they happen. AI CRM add-on
A few of the routes. Our own apps use the same API.

When your internet provider goes down, your phones still work

We put a cellular failover router at each site. If your cable or fiber line goes down, your phones and critical devices switch to cellular on their own.

  • Phones keep ringing
  • Card machines keep taking payments
  • You do nothing. It switches back when the line returns.
$45,000+ in sales saved for our clients when their internet went down.
  • Lumber and hardware stores. Outages hit these stores often. One hour offline can cost thousands in sales. Their phones and card machines keep going.
  • A steel fabricator. When the cable company went down at the plant in November 2025, their phones never stopped.
  • Rural offices. Out of town, one cable line often serves everyone. When it fails, our router takes over on its own.
How outage protection works Your phones and card machines connect to a failover router. The cable internet line is down. The router sends everything over a cellular line to our servers instead. Phone system Cable internet Down Live Cellular backup Failover router Your office Phones and card machines

Who we work with

Businesses where a dead phone line costs real money. From small offices to medium, large and enterprise companies in almost every industry.

  • Banks and credit unions
  • Medical and dental offices
  • Counseling and behavioral health
  • Veterinary clinics
  • Manufacturing and steel fabrication
  • Lumber, hardware and building supply
  • Propane and fuel dealers
  • Plumbing, HVAC and the trades
  • Construction and development
  • Auto parts and dealerships
  • Law firms
  • Accounting and insurance
  • Real estate and property management
  • Retail stores
  • Hotels and lodging
  • Schools, churches and nonprofits
  • Local government
  • Trucking and logistics
  • Farms and agriculture
  • Corporations with many locations

More than phones

Service management

We look after the bill, not just the phones.

  • Remove services you no longer use
  • Buy you out of old contracts
  • Watch your bills for price changes
  • Handle account changes with your providers
  • Get the most out of what you already pay for
  • Check a provider's track record before you sign

Technology consulting

The rest of the wiring and gear your office runs on. If it carries a data signal, we can help.

  • Network security and managed WiFi
  • Internet backup and network management
  • Structured cabling and fiber splicing
  • Access control, perimeter security and cameras
  • Large-scale internet and network projects
  • Data center and call center installs
  • Hardware buying, long projects and extra staff
$145an hour
$95an hour with an active phone contract

Billed in quarter hours. No minimum.

AI and automation

We are AI efficiency, agent and optimization experts. We set AI up to do the most work for the least money.

  • Best practices that get more out of AI and cut usage costs
  • AI agents that handle real tasks end to end
  • Automating the busywork in your office
  • Picking the right AI tools, models and plans, so you never overpay
  • Training your staff to get real results
  • Cutting cost and time from how work gets done

Same consulting rate: $145 an hour, or $95 with an active phone contract.

A phone company you can actually call

Ascentive is AVS Group, a phone company since 2018. When you call, you get straight to an American expert who can help you right away.

We run our own servers, watch every system every day, and fix problems before you see them.

We are also AI efficiency, agent and optimization experts, so your phones and your AI tools can come from one team.

Talk to us

Call, email or send a note. You will hear back within one business day.